Product Enablement Manager

Chiasso, Switzerland
Full Time
Customer Office
Experienced
At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. 

What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. 

Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! 

We are seeking a detail-oriented, Board-expert, and tech-savvy Product Enablement Manager to join our Board Academy Team. In this role, you will serve as the Training Product Owner for 1–2 functional areas in Board, responsible for designing and delivering high-quality learning experiences that translate complex technical concepts into clear, engaging, and effective training. You will collaborate with leaders, subject matter experts (SMEs), engineers, product managers, and support teams to create content that empowers internal employees, partners, and customers—ultimately driving product adoption and learning success.

Responsibilities and Tasks
  • Analyze technical training needs and design instructional strategies aligned with business and learner goals.
  • Develop technical training content such as e-learning modules, tutorials, job aids, simulations, and supporting documentation.
  • Translate complex technical concepts into clear, concise, and engaging learning experiences.
  • Partner with SMEs, developers, and product managers to ensure accuracy and relevance of content.
  • Apply agile instructional design methodologies (e.g., SAM) and adult learning principles.
  • Create assessments, feedback loops, and evaluation mechanisms to measure training effectiveness.
  • Manage large learning programs from start to finish.  
  • Continuously update training content to reflect product changes and process updates.
  • Work with LMS administrators to publish, track, and manage training materials.
  • Deliver Board instructor-led training sessions for internal and external audiences.

Capabilities and Experiences
Required:
  • Bachelor’s or master’s degree in Instructional Design, Educational Technology, Computer Science, or related field.
  • Minimum 3 years of hands-on experience building with Board.
  • At least 1 year of experience delivering Board instructor-led training.
  • Strong ability to simplify complex technical topics for diverse audiences.
  • Excellent written and verbal communication skills.
  • Strong project/program management skills. 
  • Familiarity with technical domains such as software development, cloud platforms, APIs, or data analytics.
  • Proficiency in English. 
Preferred:
  • Experience in designing technical training or instructional content.
  • Strong knowledge of instructional design methodologies and adult learning theories.
  • Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise, Adobe Captivate).
  • Experience working with Learning Management Systems (LMS).
  • Familiarity with tools like Azure DevOps.
  • Understanding of e-learning standards such as SCORM and xAPI.
  • Basic knowledge of HTML, CSS, or scripting languages.
Our commitment to Diversity and Inclusion
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy

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