Product Enablement Manager, Academy
We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.
As a leader in the Intelligent Planning space, Board has an excellent relationship with hundreds of Global and regional Partners to help deliver and implement our software to more than 3000 customers today.
Board is currently seeking a Product Enablement Manager, Academy to join our Customer Experience function.
The Product Enablement Manager for Board Academy is a Board product expert with experience working with Board customers on implementations and expansions of Board products. This person will work with the Instructional Designers and other Board Academy staff to explain Board so that the Board Academy team can create training and other learning experiences to improve skills of our customers, partners, and employees.
This person will also serve as a liaison with the product and engineering teams to bring new product information to Board Academy.
This position is hybrid and will be based in our Boston, MA office 3 days a week.
Main Duties
- Describe how Board functions to the Instructional Design staff so they are able to build training to teach technical aspects of Board to technical and non-technical people.
- Communicate with Product and Product Marketing to stay current on changes that will be coming to the Board platform.
- Explain how business problems and requirements translate into Board solutions.
- Describe the business value achieved by various Board solutions and the benefits Board brings to business stakeholders.
- Build and guide others to build the Board applications the Instructional Design team needs to create training that is meaningful and memorable.
- 2 years working in a consulting or implementation role in the BI/CPM space or in Analytics.
- Ability to grasp complex business requirements and visualize how to translate those into business solutions.
- Bachelors Degree in Management Information Systems (MIS), Computer Science, or other relevant field is preferred.
- Good communicator, fluent in English both spoken and written.
- Knowledge of Board platform is a plus.
- Proficiency with MS Office Products is important.
- Knowledge of SQL, as well as Python/R in a data science/analytics environment would be advantageous
Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.
Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.
For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy